Why It’s Important to Cancel Your Appointment If You’re Sick

At Fresh Rayne Salon, we love seeing each and every one of you in our chairs. Your health, comfort, and experience are always our top priority. Life happens, and sometimes that means getting sick—especially during cold and flu season. We completely understand that it can be disappointing to cancel a long-awaited hair appointment, but when you’re not feeling well, staying home is the best thing you can do for yourself and for those around you.

Here’s why it’s so important to cancel your appointment if you’re sick:

1. Protecting Your Stylist & Other Clients

When you come to the salon sick, you risk spreading germs to your stylist (me!) and everyone else in the space. If I get sick, it can mean days—or even a week—of canceled appointments for other clients. No one wants that! Keeping everyone healthy helps the salon run smoothly and ensures everyone can keep their appointments as scheduled.

2. You Deserve to Relax & Enjoy Your Appointment

Let’s be honest—getting your hair done should be a relaxing, enjoyable experience. When you’re feeling under the weather, it’s hard to truly enjoy that time. You deserve to feel your best while getting pampered, not fighting through chills, sneezes, or a sore throat.

3. Illness Can Affect the Service

Certain illnesses (like colds or the flu) can cause dehydration, scalp sensitivity, or changes to your skin and hair. This can sometimes affect how color processes or how your scalp reacts to products. It’s better to wait until you’re feeling 100% so you can get the best possible results.

4. We Understand—Rescheduling Is Easy

I know it can feel like a hassle to cancel, especially if you’ve been looking forward to your appointment. But I promise—it’s okay! Life happens. Rescheduling is easy, and I’m always happy to work with you to find a new time that suits you. Your health is more important than sticking to an appointment when you’re not feeling well.

What To Do If You’re Sick:

• If you’re feeling under the weather, please reach out as soon as you can to reschedule.

• You can easily book a new appointment online, or just shoot me a message, and I’ll help you get set up.

• Rest up, take care of yourself, and we’ll be here to make you feel amazing when you’re back to feeling better!

Thank you for helping keep Fresh Rayne Salon a healthy and welcoming space for everyone. Your understanding and consideration mean the world to me.

Stay well,

Aryn Reichert-Cochran

Fresh Rayne Salon